No Returns
All sales are final, and we do not accept returns on any of our products. We encourage our customers to carefully review all product descriptions and details before making a purchase, as all Diwali lightings sold are non-returnable.
By completing a purchase, you agree to these terms and understand that no returns will be accepted for any reason.
No Refunds
We have a strict no refund policy. Once a purchase is made, no refunds will be issued under any circumstances. We encourage customers to thoroughly review product descriptions before making a purchase, as all sales are final.
By purchasing from DIWALIBOX, you agree to this no refund policy.
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. During peak periods such as Diwali season, processing may take longer, but we will make every effort to ship your order as quickly as possible.
4. Delivery Time
Delivery times may vary depending on your location. Typically, orders are delivered within 5-7 business days. Please note that delays may occur due to high demand during the festive season or unforeseen circumstances like weather conditions.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to track your shipment in real time.